Raffles London At The Owo Hotel | London ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

57 Whitehall, London, United Kingdom, SW1A 2BX

Raffles London at The OWO, a 5-star hotel, offers luxurious accommodations within a Grade II* Edwardian Baroque building in Whitehall. The hotel features refined rooms and a comprehensive wellness experience with a Guerlain Spa, an indoor pool, and multiple dining options.

Rooms & Amenities

The rooms at Raffles London at The OWO are spacious and air-conditioned, equipped with modern amenities including soundproof walls, a flat-screen TV, and a minibar. Each room features a private bathroom with shower facilities and upscale toiletries. Guests can choose from 120 rooms and suites, many boasting views of Whitehall.

Dining & Bars

Dining at Raffles London includes an array of options such as Mauro Colagreco's restaurant, known for its hyper-seasonal cuisine, and Saison, which offers Mediterranean-style dishes. The hotel also features The Guards Bar, a chic spot for cocktails overlooking Horse Guards, and Pillar Kitchen, focusing on healthy snacks and beverages.

Wellness & Leisure

The wellness facilities include the Guerlain Spa with nine treatment rooms and a state-of-the-art gym featuring a movement studio. Raffles London also boasts a 0 miles indoor swimming pool and a vitality pool, providing tranquil spaces for relaxation and fitness. Guests can enjoy personalized wellness experiences tailored to their needs.

Event Spaces & Accessibility

For corporate and private events, Raffles London offers the Whitehall Ballroom, which can accommodate up to 600 guests, along with six flexible meeting rooms equipped with modern technology. The hotel is conveniently located near Charing Cross and Embankment tube stations, making access to the wider London area straightforward.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

575 sq. feet

Bed options:

2 King Size Beds

City view

Shower

Coffee machine

room details

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Junior Suite

Max:

2 persons

650 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Classic Queen Room

Max:

2 persons

335 sq. feet

Bed options:

1 Double bed

City view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

London400 ft

Airports

London City (LCY) 8.8 mi

London Heathrow (LHR) 16.8 mi

Train

Charing Cross Railway Station1000 ft

Metro stations

Charing Cross Tube1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Tranquil Spa Experience

“I indulged in the exquisite spa services at Raffles London and left feeling rejuvenated. The serene atmosphere, combined with soothing music and skilled therapists, made for an lovely experience. Although I didn't have time for the Guerlain offerings, I heard wonderful reviews, which has me eager to return.” view full review

Excellent Afternoon Tea

“The afternoon tea at The Drawing Room was a true delight. I enjoyed a variety of sandwiches and scones that were simply delicious, all while being serenaded by a lovely pianist. The ambiance was elegant, and the staff went above and beyond to ensure my experience was nice.” view full review

Luxury and Comfort Combined

“My room at Raffles was nothing short of magnificent. It featured plush furnishings, double-glazed windows for absolute tranquility, and elegant decor that exuded British charm. Every detail was thoughtfully curated, making it a haven for relaxation after a day of exploring.” view full review

State-of-the-Art Gym Facilities

“I was thoroughly impressed with the fitness amenities at Raffles London. The spacious gym was well-equipped, featuring modern machines and weights. After my workout, I treated myself to a dip in the massive heated pool, complete with various jet options for a truly relaxing experience.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Paid shuttle service
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Spa & wellness center
Sauna
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
iPad
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

57 Whitehall, London, United Kingdom, SW1A 2BX

Map view

street view

57 Whitehall, London, United Kingdom, SW1A 2BX

City landmarks

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

2800 ft

Garden

Buckingham Palace

4900 ft

Museums

The British Museum

1.1 mi

Church

Westminster Abbey

2600 ft

Elizabeth Tower - Houses of Parliament

Big Ben

1.1 mi

Castle

Tower of London

2.2 mi

Public Building

Houses of Parliament

3600 ft

Market

Borough Market

1.5 mi

Gallery

Tate Modern

1.3 mi

Opera House

Covent Garden

3200 ft

Square

Piccadilly Circus

2900 ft

Palace

St James's Park

2800 ft

Parks

Hyde Park

1.7 mi

Church

Westminster

3400 ft

Church

St Paul's Cathedral

1.3 mi

Museums

Victoria and Albert Museum

2.1 mi

Aquarium

SEA LIFE Centre London Aquarium

3600 ft

Museums

London Transport Museum

2400 ft

Oxford Street

1.2 mi

Great Central House

Marylebone Tube

1.4 mi

Gallery

Tate Britain

1.1 mi

Museums

Imperial War Museums

1.4 mi

Museums

Sir John Soane's Museum

1.1 mi

Church

Westminster Cathedral

1.1 mi

Nearby

Square

Trafalgar Square

1300 ft

Museums

National Gallery

1600 ft

Clive Steps

Churchill War Rooms

2000 ft

Whitehall Palace Whitehall Horse Guards Avenue

Banqueting House

500 ft

Gallery

National Portrait Gallery

1700 ft

Restaurants

The Clarence

300 ft

53 Whitehall Whitehall

The 40 Elephants

500 ft

3-5 Great Scotland Yard

The Sherlock Holmes Public House & Restaurant

900 ft

10 Northumberland Street St James

Taylor Walker

600 ft

33 Whitehall

Grand Caffe Concerto

400 ft

43 Whitehall

The Lounge at The Royal Horseguards

600 ft

2 Whitehall Court The Royal Horseguards

Crystal Moon Lounge

500 ft

Whitehall Place

Boyds Grill & Wine Bar

900 ft

8 Northumberland Avenue Central London

Reviews and Ratings

Reviews from guests about their experience.

88%

loved their spa retreat and can’t wait to return.

8.8/10

Great

Rooms

8.8

Location

9.0

Service

6.8

Dining

7.4

Ian

United Kingdom, April 2025

6.6/10

I had a real mixed bag of experiences at Raffles London At The Owo. The accommodations were incredibly luxurious and beautifully designed. However, I faced some hiccups with the service, which felt inconsistent and at times a bit unhelpful. Overall, while the atmosphere and amenities were stellar, the service level didn't quite meet the expectations one might have for a hotel of this caliber.

Rooms

9.0

My Westminster Suite was spacious and elegantly appointed, perfect for a luxury stay. I loved the quality of linens, which made for a super comfy bed.

Service

6.0

The service was a bit hit or miss. Some staff were friendly and attentive, but there were times when requests were flat-out denied, which was disappointing.

Location

9.0

The hotel's location is fantastic for exploring historical sites and attractions, making it easy to soak in the city vibes.

Dining

7.0

Despite the beautiful settings, I found the dining experiences a bit underwhelming. The food lacked that five-star inspiration I was hoping for.

Facilities

8.0

I enjoyed the well-equipped spa facilities and serene pool area; they were great for unwinding after a busy day. The variety of wellness options was impressive.

Jason

United Kingdom, March 2025

5.0/10

My stay at Raffles London at The OWO was a blend of luxurious comfort and rich history. The stunning design and perfect service really stood out. However, certain dining aspects, like room service, could use improvement to match the hotel’s grandeur.

Rooms

9.0

The Westminster Suite was elegantly designed and very spacious, providing a truly luxurious environment for my stay.

Service

7.0

Most staff interactions were warm and professional, but there were moments when requests were denied too quickly, which felt contrary to the luxurious setting.

Location

10.0

The hotel’s location is ideal for sightseeing, offering easy access to London’s iconic landmarks.

Dining

7.0

Breakfast was a highlight, delicious and varied, but room service options could be better aligned with the hotel's standard.

Facilities

9.0

The spa facilities were really good and tranquil, perfect for unwinding after a day of exploring.

Leo

United Kingdom, January 2025

5.4/10

My stay at Raffles London At The Owo was amazing. The perfect service from the staff really stood out, making me feel welcomed and valued. The luxurious accommodations were beautifully designed, although I did notice some minor inconsistencies in the service. Overall, it was a nice experience with an really good dining scene.

Rooms

10.0

I stayed in a Classic Double Room which was spacious and elegantly appointed. The bed was incredibly comfortable, providing a restful sleep environment throughout my stay.

Service

8.0

The staff's warmth and attentiveness were unmatched, though there were moments when the service felt a bit uneven at times, not always matching the high standards set by the hotel.

Location

8.0

Raffles is situated conveniently near important landmarks, though the surrounding area tends to be quite crowded with tourists, which might detract from the overall experience for some.

Dining

10.0

Dining was a highlight. The breakfast buffet offered a good array of high-quality options, while the afternoon tea was an exquisite treat that I immensely enjoyed.

Facilities

9.0

The spa facilities were one of a kind, offering a range of treatments that I found incredibly relaxing. The well-equipped fitness center also added to the enjoyable experience.

Daniel

United Kingdom, January 2025

7.0/10

My stay at Raffles London At The OWO was a blend of luxury and history, though it did have some hiccups. The staff, while generally warm and attentive, sometimes left me feeling overwhelmed with constant check-ins. The dining experience had highs and lows, exemplified by a good breakfast in a gorgeous setting but a significantly disappointing dinner. Overall, the really good design and amenities made my visit nice, despite some rough edges.

Rooms

8.0

I stayed in a Classic Double Room, which was spacious and elegantly designed, though I hoped for a bit more warmth in terms of atmosphere.

Service

7.0

The service was generally professional and attentive, but I encountered instances of interrupted meals and staff uncertainty which detracted from my experience.

Location

9.0

The hotel's location is fantastic, allowing easy access to iconic landmarks, which I thoroughly appreciated during my stay.

Dining

6.0

Breakfast was delicious, served in a stunning setting, but I was disappointed by a poorly handled dinner experience, which overshadowed the overall dining aspect.

Facilities

8.0

The spa was absolutely good and the swimming pool area provided a serene getaway. However, some facilities showed signs of newness and could benefit from refinement.

Emerson

United Kingdom, November 2024

6.6/10

My stay at Raffles London At The OWO was a mix of luxury and a few bumps. The hotel's stunning design and immaculate cleanliness impressed me, while the breakfast offerings were simply good. However, there were moments of service inconsistency that detracted from the experience.

Rooms

8.0

I stayed in a Superior Double Room. the design was beautifully elegant, and the bed offered a restful sleep environment. I did notice some issues with housekeeping, like not always replenishing toiletries regularly.

Service

6.0

The hotel staff were friendly and attentive, though at times, the level of service felt disjointed. Some staff didn't seem fully trained, leading to slow responses and miscommunication during my stay.

Location

9.0

The hotel's location is excellent for sightseeing. I found it easy to explore nearby landmarks and enjoy the city's rich history.

Dining

7.0

Breakfast was a highlight. the variety of high-quality offerings, including homemade jams and excellent breads, truly stood out. Unfortunately, my other dining experience fell short, with subpar food quality.

Facilities

9.0

I loved the tranquil pool area and spa facilities. they offered a perfect spot for relaxation after a busy day. The overall amenities were impressive, providing various options to enjoy my stay.